Lider Üye Etkileşimi, İş Tatmini ve Örgütsel Özdeşleşme İlişkisi: Ankara’daki Otel İşletmelerinde Ampirik Bir Araştırma (The Relationship Between Leader-Member Exchange, Job Satisfaction and Organizational Identification: An Empirical Study in Hotel Businesses in Ankara)
DOI:
https://doi.org/10.21325/jotags.2020.652Keywords:
Leader-member exchange, Job satisfaction, Organizational identificationAbstract
In this study, the effect of leader-member exchange on job satisfaction and organizational identification was examined, and the mediating role of job satisfaction between leader-member exchange and organizational identification was tested. The research was carried out with the participation of 316 employees of 4 hotels with 5-stars operating in Ankara. The datas were obtained with survey method. As a result of the analysis, it was found that leader member exchange positively affected job satisfaction and organizational identification and also job satisfaction plays a role as a mediating variable between leadermember exchange and organizational identification
References
Akbaş, T., & Çetin, A. (2015). İş tatmini ve kişi-örgüt uyumunun örgütsel özdeşleşmeye etkisi. Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Dergisi, 16(1), 81-101.
Aryee, S., & Chen, Z. X. (2006). Leader–member exchange in a Chinese context: Antecedents, the mediating role of psychological empowerment and outcomes. Journal of business research, 59(7), 793-801.
Bailey, A. A., Albassami, F., & Al-Meshal, S. (2016). The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship. International Journal of Bank Marketing.
Blau, P. M. (1964). Justice in social exchange. Sociological Inquiry, 34(2), 193-206.
Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307-311
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative science quarterly, 533-546.
Cranny, C. J., Smith, P. C., & Stone, E. F. (1992). Job satisfaction: Advances in research and applications. Lexington, MA: Lexington Books.
Dansereau Jr, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process. Organizational behavior and human performance, 13(1), 46-78.
Deluga, R. J., & Perry, J. T. (1994). The role of subordinate performance and ingratiation in leader-member exchanges. Group & Organization Management, 19(1), 67-86.
Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507-533.
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative science quarterly, 239-263.
Foote, N. N. (1951). Identification as the basis for a theory of motivation. American Sociological Review, 16(1), 14-21.
Harris, K. J., Wheeler, A. R., & Kacmar, K. M. (2009). Leader–member exchange and empowerment: Direct and interactive effects on job satisfaction, turnover intentions, and performance. The Leadership Quarterly, 20(3), 371-382.
Karanika-Murray, M., Duncan, N., Pontes, H. M., & Griffiths, M. D. (2015). Organizational identification, work engagement, and job satisfaction. Journal of Managerial Psychology.
Katrinli, A., Atabay, G., Gunay, G., & Guneri, B. (2008). Leader–member exchange, organizational identification and the mediating role of job involvement for nurses. Journal of Advanced Nursing, 64(4), 354-362.
Kramer, R. M., Brewer, M. B., & Hanna, B. A. (1996). Collective trust and collective action. Trust in organizations: Frontiers of theory and research, 357-389.
Laschinger, H. K. S., Purdy, N., & Almost, J. (2007). The impact of leader-member exchange quality, empowerment, and core self-evaluation on nurse manager's job satisfaction. JONA: The Journal of Nursing Administration, 37(5), 221-229.
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionafity of leader-member exchange: An empirical assessment through scale development. Journal of management, 24(1), 43-72
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of industrial and organizational psychology.
Loi, R., Chan, K. W., & Lam, L. W. (2014). Leader–member exchange, organizational identification, and job satisfaction: A social identity perspective. Journal of Occupational and Organizational psychology, 87(1), 42-61.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of organizational Behavior, 13(2), 103-123.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of vocational behavior, 14(2), 224-247.
Pellegrini, E. K., & Scandura, T. A. (2006). Leader–member exchange (LMX), paternalism, and delegation in the Turkish business culture: An empirical investigation. Journal of international business studies, 37(2), 264-279.
Scott, S. G., & Lane, V. R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25(1), 43-62.
Sollitto, M., Martin, M. M., Dusic, S., Gibbons, K. E., & Wagenhouser, A. (2016). Assessing the supervisor-subordinate relationship involving part-time employees. International Journal of Business Communication, 53(1), 74-96.
Sökmen, A., Kenek, G. (2019) Örgütsel bağlılık, iş tatmini ve özgecilik ilişkisi: Bir kamu kurumunda araştırma, İşletme Araştırmaları Dergisi, 11 (4), 3120-3130.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). Sage publications.
Tajfel, H., Turner, J. C., Austin, W. G., & Worchel, S. (1979). An integrative theory of intergroup conflict. Organizational identity: A reader, 56, 65.
Tolman, E. C. (1943). Identification and the postwar world. The journal of abnormal and social psychology, 38(2), 141.
Vecchio, R. T. (1979). A dyadic interpretation of the contingency model of leadership effectiveness. Academy of Management Journal, 22(3), 590-600.
Wayne, S. J., Liden, R. C., & Sparrowe, R. T. (1994). Developing leader-member exchanges: The influence of gender and ingratiation. American behavioral scientist, 37(5), 697-714.
Zel, U. (2006) Kişilik ve liderlik, 2nci Basım, Ankara, Nobel Yayınları.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Journal of Tourism & Gastronomy Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
