Investigation of Work-Family, Family-Work Conflict, Job Satisfaction and Life Satisfaction of Kitchen Staff According to Some Socio-Demographic Characteristics


  • Neslihan ONUR
  • Hüsne DEMİREL



Work-family conflict, Family-work conflict, Job satisfaction, Life satisfaction


This study aims to investigate the correlation between conflict and satisfaction among kitchen workers. The study examines 610 kitchen staff in 5-star hotels in Manavgat, Antalya, Turkey, using personal information form and subject-specific scales for data collection. The study found that employees experience work-family conflict more frequently than family-work conflict. Furthermore, a positive correlation was observed between work-family and family-work conflict, whereas a negative correlation was identified between both types of conflict and job and life satisfaction. Interestingly, family-work conflict was positively correlated with job satisfaction but had no significant impact on life satisfaction. The study found that individuals who worked longer hours experienced higher levels of work-family and family-work conflict, leading to decreased job and life satisfaction. In contrast, those who enjoyed their job reported higher levels of job and life satisfaction and lower levels of work-family and family-work conflict. The study's findings will aid in developing comprehensive solutions to address the identified issues among employees and employers.


Afzal, S., & Farooqi, Y. A. (2014). Impact of work family conflict/family work conflict on job satisfaction and life satisfaction: A case study of a public sector university, Gujranwala Division, Pakistan, International Journal of Multidisciplinary Science and Engineering, Vol. 5 No. 8, pp. 31-36, available at: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/ (accessed 15 March 2023)

Ahmad, A. (2008). Direct and indirect effects of work-family conflict on job performance, The Journal of International Management Studies, Vol. 3 No. 2, pp. 176-180, available at: (accessed 05 January 2023)

Akat, I. (1984). A Science of Industry and Society, A Sociological Approach to the Process of Industrialization. Ege Basım.

Aktaş, A. (2011). Food and Beverage Management in Hospitality Service Organizations, 3. Edition, Detay Publishing, Ankara.

Allen, T. D., Herst, D. E. L., Bruck, C. S. & Sutton, M. (2000). Consequences associated with work-to family conflict: a review and agenda for future research, Journal of Occupational Health Psychology, Vol. 5 No. 2, pp. 278-308, doi: 10.1037//1076-8998.5.2.278.

Amissah E. F., Bempong Kwansima V. E. & Gamor E. (2020). Does gender exacerbate the effect of work-family conflict on employee satisfaction in the hotel industry?, African Journal of Hospitality and Tourism Management (AJHTM), Vol. 2 No. 2, pp. 61-81, doi: 10.47963/ajthm.v2i2.245.

Anafarta, N. (2011). The relationship between work-family conflict and job satisfaction: a structural equation modeling (SEM) approach, International Journal of Business and Management, Vol 6 No. 4, pp. 168-177, doi: 10.5539/ijbm.v6n4p168.

Anju, Ms. & Punia, B. K. (2022). Organisational predictors of work-life conflicts amongst police personnel in Indian State, Journal of Positive School Psychology, Vol. 6 No.11, pp. 1979-1998, available at: (accessed 20 February 2023)

Aryee, S., Luk, V., Leung, A. & Lo, S. (1999). Role stressors, interrole conflict, and well-being: the moderating influence of spousal support and coping behaviors among employed parents in Hong Kong. Journal of Vocational Behavior Vol. 54, pp. 259–278, doi: 10.1006/jvbe.1998.1667.

Avşaroğlu, S., Deniz, M. E. & Kahraman, A. (2005). Investigation of life satisfaction, job satisfaction and professional burnout levels in technical teachers, S.U. Journal of the Faculty of Education, Vol. 14, pp. 115-129, available at: (accessed 13 May 2023)

Baeriswyl, S., Krause, A. & Schwaninger, A. (2016). Emotional exhaustion and job satisfaction in airport security officers-work-family conflict as a mediator in the job demands-resources model, Frontiers Psychol. Vol. 7 pp. 663. doi: 10.3389/fpsyg.2016.00663.

Bamundo, P. J. & Kopelman, R.E. (1980). The moderating effects of occupation, age, and urbanization on the relationship between job satisfaction and life satisfaction, Journal of Vocational Behavior Vol. 17 No. 1, pp. 106–123, doi: 10.1016/0001-8791(80)90020-2.

Barnett, R. C. (1994). Home to work spillover revisited: a study of full-time employed women in dual-earner couples, Journal of Marriage and the Family, Vol. 56 No. 3, pp. 647-656, doi: 10.2307/352875.

Bedeian, A. G., Burke, B. G., & Moffett, R. G. (1988). Outcomes of work-family conflict among married male and female professionals, Journal of Management, Vol. 14 No. 3, pp. 475–491, doi: 10.1177/014920638801400310.

Büyüköztürk, Ş., Kılıç Çakmak, E., Akgün, Ö. E., Karadeniz, Ş., & Demirel, F. (2020). Scientific Research Methods in Education (28. Edition b.). Pegem Academy, Ankara.

Büyükkyılmaz, O. & Akyuz, S. (2015). The effect of work-family life conflict perceived by hotel and mansion employees in Safranbolu on job satisfaction, Academic Overview Journal, International Refereed Social Sciences E-Journal, Vol. 52, pp. 265-284, available at: (accessed 10 May 2023)

Carlson, D. S., & Kacmar, K. M. (2000). Work family conflict in the organization: Do life role values makes a difference? Journal of Management, Vol. 26, 10311054, doi: 10.1177/014920630002600.

Cartwright, S., & Pappas, C. (2008). Emotional intelligence, its measurement and implications for the workplace, Int. J. Manag. Rev. Vol. 10, pp. 149–171. doi: 10.1111/j.1468-2370.2007.00220.x

Cinamon, R. G. (2006). Anticipated work-family conflict: effects of gender, self-efficacy, and family background, The Career Development Quarterly, Vol. 54 No.3, pp. 202-215, 10.1002/j.2161-0045.2006.tb00152.x.

Cohen, A. & Liani, E. (2009). Work-family conflict among female employees in Israeli hospitals, Personnel Review, Vol. 38 No. 2, pp. 124-141, doi: 10.1108/00483480910931307.

Coverman, S. (1989). Role overload, role conflict, and stress: addressing consequences of multiple role demands, Social Forces, Vol. 67 No. 9, pp. 965-982, doi: 10.2307/2579710.

Çetinceli, K. & Çarıkçı, İ. (2020). Causes and consequences of work-family conflict: a theoretical evaluation, Süleyman Demirel University Journal of Institute of Social Sciences, Vol. 37, pp. 174-192, available at: (accessed 13 May 2023)

Demirel, S. & Canat, S. (2004). A study on self-injury behavior in five educational institutions in Ankara, Crisis Journal, Vol 12 No. 3, pp. 1-9, doi: 10.1501/Kriz_0000000210.

Demirel, H. & Koç Erdamar, G. (2009). Examining the relationship between job satisfaction and family ties of Turkish primary school teachers, Procedia - Social and Behavioral Sciences, Vol. 1 No. 1, pp. 2211-2217, doi: 10.1016/j.sbspro.2009.01.389.

Demirel, Y. & Özçınar, M. F. (2009). The effect of organizational citizenship behavior on job satisfaction: a research on different sectors. Atatürk University Journal of Economics and Administrative Sciences, Vol. 23 No. 1, pp. 129-145.

Denizer, D. (2005). Food and Beverage Management in Accommodation Businesses, Detay Publishing, Ankara.

Diener, E. (1984). Subjective Well – Being, Psychological Bulletin, Vol 95 No. 3, pp. 542- 575, doi: 10.1037/0033-2909.95.3.542.

Diener, E., Robert A. Emmons, Randy J. Larsen & Sharon Griffin (1985). The Satisfaction With Life Scale, Journal of Personality Assessment, Vol. 49 No. 1, pp. 71-75, doi: 10.1207/s15327752jpa4901_13

Edwards, J. R. & Rothbard, N.P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs, Academy of Management Review, Vol. 25, pp. 178–199, doi:10.2307/259269.

Efeoğlu, D. İ. E. & Özgen, P. D. H. (2007). The effects of work-family life conflict on job stress, job satisfaction and organizational commitment: a research in pharmaceutical industry, Çukurova University Journal of Institute of Social Sciences, Vol. 16 No. 2, pp. 237-254, available at:, (accessed 20 June 2018)

Erdamar, G. K. & Demirel, H. (2016). Job and life satisfaction of teachers and the conflicts they experience at work and at home. Journal of Education and Training Studies, Vol. 4 No. 6, pp. 164-175, doi:10.11114/jets.v4i6.1502.

Erdamar, G. K. & Demirel, H. (2014). Investigation of work-family, family-work conflict of the teachers, Procedia - Social and Behavioral Sciences, Vol. 116, pp. 4919–4924, doi: 10.1016/j.sbspro.2014.01.1050.

Fitzpatrick, T., Janzen, B., Abonyi, S. & Kelly, I. (2012). Factors associated with perceived time pressure among employed mothers and fathers, Psychology Vol. 3, pp. 165–174, doi: 10.4236/psych.2012.32025

Folger, J. P., Poole, M. S. & Stutman, R. K. (2013). Conflict Management Strategies For Relationships, Groups and Organizations, (trans. F. Akkoyun), 7th Edition, Nobel Publications, Ankara.

Frone, M. R., Russell, M. & Cooper, M. L. (1992). Antecedents and outco-mes of work family conflict: testing a model of the work- family interface, Journal of Applied Psychology, Vol. 77 No. 1, pp. 65-78, doi: 10.1037/0021-9010.77.1.65.

Frone, Michael R. & Rice, Robert W. (1987). Work-Family conflict:The effect of job and family involvement, Journal of Occupational Behaviour, Vol. 8 No. 1, pp. 45-53, doi: 10.1002/job.4030080106.

Frone, M. R. & Cooper, M. L. (1992). Prevalence of work-family conflict: are work and family boundraies asymmetrically permeable?, Journal of Organizational Behavior, Vol. 13 No. 7, pp. 723-729. doi: 10.1002/job.4030130708

Frone, M. R., Yardley, J. K., & Markel, K. S. (1997). Developing and testing an integrative model of the work-family interface, J. Vocat. Behav. Vol. 50, pp. 145–167. doi: 10.1006/jvbe.1996.1577

Ganster, D. C., & Perrewé, P. L. (2011). Theories of Occupational Stress, in Handbook of Occupational Health Psychology, eds J. C. Quick, and L. E. Tetrick, Washington, DC: American Psychological Association, pp. 37–53.

Geurts, S. A. E., Kompier, M. A. J., Roxburgh, S., & Houtman, I. L. D. (2003). Does Workhome Interference Mediate The Relationship Between Work Load and Well-Being? Journal of Vocational Behavior, Vol. 63, pp. 532-559, doi: 10.1016/S0001-8791(02)00025-8.

Geurts, S. A. E., Taris, T. W., Kompier, M. A. J., Dikkers, J. S. E., Van Hooff, M. L. M., & Kinnunen, U.M. (2005). Work-home interaction from a work psychological perspective: Development and validation of a new questionnaire, the SWING, Work and Stress, Vol. 19, pp. 319-339, doi: 10.1080/02678370500410208.

Ghiselli, R. E., La Lopa, J. M. & Bai, B., (2001). Job satisfaction, life satisfaction, and turnover intent among food-service managers, Cornell Hotel and Restaurant Administration Quarterly, Vol. 42 No. 2, pp. 28–37, doi: 10.1016/S0010-8804(01)80036-7.

Goh, Z., Ilies, R., & Wilson, K. S. (2015). Supportive supervisors improve employees' daily lives: The role supervisors play in the impact of daily workload on life satisfaction via work–family conflict, Journal of Vocational Behavior, Vol. 89, pp. 65-73, doi: 10.1016/j.jvb.2015.04.009.

Goode, W. J. (1960). A theory of role strain. American Sociological Review, Vol. 25, pp. 483-496, doi: 10.2307/2092933.

Gore, S. & Mangione, T. W. (1983). Social roles, sex roles and psychological distress: addictive and interactive models of sex differences, Journal of Health and Social Behavior, Vol. 24 No. 4, pp. 300-312, doi: 10.2307/2136397.

Grzywacz, J. G. & Marks, N. F. (2000). Family, work, family spillover, and problem drinking during midlife, Journal of Marriage and Family, Vol. 62 No. 2, pp. 336-348, doi: 10.1111/j.1741-3737.2000.00336.x.

Guest, David E. (2001). Perspectives on the study of Work-Life balance, A Discussion Prepared for the 2001 ENOP Symposium, Paris.

Gutek, B. A., Searle, S., & Klepa, L. (1991). rational versus gender role explanations for work family conflict, Journal of Applied Psychology, Vol. 76 No. 4, pp. 560-568, doi: 10.1037/0021-9010.76.4.560.

Gürel, A. P. (2018). Determining the factors that provide work-life balance for women academicians: logistic regression analysis, Istanbul University Journal of Women's Studies, Vol. 16, pp. 31-44.

Gökdemir, A. (2003). Kitchen services management. 2nd Edition. Detay Publishing. Ankara.

Grandey, A. A., Cordeiro, L. B., & Crouter, C. A. (2005). A longitudinal and multiysource test of the work–family conflict and job satisfaction relationship. Journal of Occupational And Organizational Psychology, Vol. 78 No. 3, pp. 305-323, doi: 10.1348/096317905X26769.

Greenhaus, J. H., Collins, K. M. & Shaw, J. D. (2003). The relation between work-family

balance and quality of life, Journal of Vocational Behavior, Vol. 63 No. 3, pp. 510-531, doi: 10.1016/S0001-8791(02)00042-8.

Greenhaus, J. H. & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, Vol. 10 No. 1, pp. 76-88, doi: 10.2307/258214.

Greenhaus, J. H. & Parasuraman, S. (1986). A Work-Nonwork interactive perspective of stress and its consequences, Journal of Organizational Behavior Management, Vol. 8, pp. 37-60, doi: 10.1300/J075v08n02_04.

Hammer, L. B., Bauer, T. N., & Grandey, A. A. (2003). Work-family conflict and workrelated withdrawal behaviors, Journal of Business and Psychology, Vol. 17 No. 3, pp. 419–436. Doi: 10.1023/A:1022820609967.

Hennessy, K. (2005). Work-family conflict self-efficacy: A scale validation study, Masters of Arts, University of Maryland, USA.

Hesketh, B. & Shouksmıth,G. (1986). Job and Non-Job activities, job satisfaction and mental health among veterinarians, Journal of Occupational Behavior, Vol. 7, pp. 325-339, doi: 10.1002/job.4030070406.

Higgins, C. A., Duxbury, L. E. & Irving, R. H., (1992). Work–family conflict in the dual-career family, Organizational Behavior and Human Decision Processes Vol. 51 No. 1, pp. 51–75, doi: 10.1016/0749-5978(92)90004-Q.

Ilies, R., Wilson, K. S. & Wagner, D. T., (2009). The spillover of daily job satisfaction onto employees' family lives: the facilitating role of work-family integration, Academy of Management Journal, Vol. 52 No. 1, pp. 87–102, doi: 10.5465/AMJ.2009.36461938.

Jackson, S. E., Zedeck, S. & Summers, E. (1985). Family life disruptions: effects of job induced structural and emotional interference, Academy of Management Journal, Vol.28 No. 3, pp. 574-586, doi: 10.2307/256114.

Johnson, S., Cooper, C., Cartwright, S., Donald, I., Taylor, P., & Millet, C. (2005). The experience of work-related stress across occupations, J. Manag. Psychol. Vol. 20, pp. 178–187. doi: 10.1108/02683940510579803.

Judge, T.A., Ilies, R. & Scott, B.A. (2006). Work-family conflict and emotions: effects at work and at home, Personnel Psychology, Vol. 59 No. 4, pp. 779-814, doi: 10.1111/j.1744-6570.2006.00054.x.

Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. John Wiley and Sons. New York.

Karatepe, O., Avcı, T., Karatepe, T. & Canözer, S. (2003). The measurement of job satisfaction: an empirical study of frontline employees in the northern cyprus hotel industry, International Journal of Hospitality and Tourism Administration, Vol. 4 No. 1, pp. 69-85, doi: 10.1300/J149v04n01_04.

Karaköse, T., Yirci, R., & Papadakis, S. (2021). Exploring the interrelationship between covid-19 phobia, work-family conflict, family-work conflict, and life satisfaction among school administrators for advancing sustainable management, Sustainability, Vol. 13 No. 15, pp. 8654, doi: 10.3390/su13158654.

Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. Wiley. New York.

Kaya, Y. (2008). İş-Aile ve Aile-İş Çatışması M. Özdevecioğlu , H. Karadal, (Eds.) Selected Topics in Organizational Behavior Dark Aspects of Organizations and Productivity Reducing Behaviors İlke Publishing House. Ankara. pp.271-288.

Keleş, Y. (2018). The effect of deep behaviors of hotel employees on work-family and family-work conflict, OPUS-International Journal of Social Research, Vol. 9 No. 16, pp. 575-599, doi: 10.26466/opus.483320.

Keser, A. (2005). Relationship between job satisfaction and life satisfaction: an application in the automotive sector, Journal of Labor and Society, Vol. 4, pp. 77-95, doi: 10.4026/1303-2860.2005.0015.x.

Keser, A. (2003). Motivation and Life Satisfaction in Working Life, Alf Aktüel Publication. Istanbul.

Kinnunen, U., Geurts, S. & Mauno, S. (2004). Work-to-family conflict and its relationship with satisfaction and well-being: A one-year longitudinal study on gender differences, Work ve Stres, January-March, Vol. 18 No. 1, pp. 1-22, doi: 10.1080/02678370410001682005.

Kinnunen, U., Feldt, T., Mauno, S. & Rantanen, J. (2010). Interface between work and family: a longitudinal individual and crossover perspective, Journal of Occupational and Organizational Psychology, Vol.83 No.1, pp.119-137, doi: 10.1348/096317908X399420.

Knight, John B. & Kostchevar, Lendal H. (2000). Quantity Food Production, Planning and Management, 3rd edition. Van Nostrand Reinhold Co. New York.

Koçak, N. (2012). Food and Beverage Services Management. 5th Edition. Detay Publishing. Ankara.

Konrad, A. M. & Mangel, R. (2000). The impact of work-life programs on firm productivity, Strategic Management Journal, Vol. 21 No. 12, pp. 1225-1237, doi: 10.1002/1097-0266(200012)21:12%3C1225::AID-SMJ135%3E3.0.CO;2-3.

Kossek, E. E., & Ozeki, C. (1998). Work family conflict, policies, and the joblife satisfaction relationship: A review and directions for organizational behaviourhuman resources research, Journal of Applied Psychology, Vol. 83, pp. 139-149, doi: 10.1037//0021-9010.83.2.139.

Köker, S. (1991). Comparison of Life Satisfaction Level in Normal and Troubled Adolescents. Unpublished Master's Thesis, Ankara University, Institute of Social Sciences, Ankara.

Ministry of Culture and Tourism (KTB 2022). T.C. Ministry of Culture and Tourism Documented Accommodation Facilities. available at (accessed 27 June 2022).

Leiter, M. P. & Durup, M. J. (1996). Work, home, and in-between: a longitudinal study of spillover, Journal of Applied Behavioral Science, Vol. 32 No. 1, pp. 29-47, doi: 10.1177/0021886396321002.

Locke, E. (1976). The Nature and Causes of Job Satisfaction, Dunnette, Marvin, (Ed.) Hand-Book of Industrial and Organizational Psychology, USA-Chicago, pp. 1297-1349.

Lu, L., Huang, M.T., & Kao, S.F. (2005). The bi-directional conflict of work and family: antecedents, consequences and moderators, Research in Applied Psychology, Vol. 27, pp. 133–166, available at: (accessed 13 May 2023)

Mäkelä, L. & Suutari, V. (2011). Coping with work-family conflicts in the global career context, Thunderbird International Business Review, Vol. 53 No. 3, pp. 365-375, doi: 10.1002/tie.20414.

MATSO, Manavgat Chamber of Commerce and Industry (2021). Economic Report. (Access Date: 18.09.2022).

Merton, R. K. (1957). Social theory and social structure. Free Press. New York.

Namasivayam, K., & Zhao, X. (2007). An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India, Tourism Management, Vol. 28, pp. 1212-1223, doi: 10.1016/j.tourman.2006.09.021

Netemeyer, R. G., Brashear-Alejandro, T., & Boles, J. S. (2004). A Cross-National Model of Job-Related Outcomes of Work Role and Family Role Variables: A Retail Sales Context, Journal of the Academy of Marketing Science, Vol. 32 No. 1, pp. 49–60, doi: 10.1177/0092070303259128.

Netemeyer, R. G., McMurrian, R., & Boles, J. S. (1996). Development and validation of work-family conflict and family-work conflict scales, Journal of Applied Psychology, Vol. 81 No. 4, pp. 400-410, doi: 10.1037/0021-9010.81.4.400.

Obrenoviç, B., Jiangua, D., Khudaykulov, A. & Khan Shafique M.A. (2020). Work-Family conflict impact on psychological safety and psychological well-being: a job performance model, Frontiers in Psychology, Vol. 11, pp. 1-18, doi: 10.3389/fpsyg.2020.00475.

O'Driscoll, M. P., Ilgen, D. R. & Hildreth, K., (1992). Time devoted to job and off-job activities: interrole conflict, and affective experiences, Journal of Applied Psychology , Vol. 77 No. 3, pp. 272–279, doi: 10.1037/0021-9010.77.3.272.

Oshagbemi, T. (2000). Is length of service related to the level of job satisfaction?, International Journal of Social Economics, Vol. 27 No. 3, pp. 213–226, doi: 10.1108/03068290010286546.

Özdayı, N. (1990). Comparative Analysis of Job Satisfaction and Job Stress of Teachers Working in Public and Private High Schools, Unpublished Doctoral Thesis, Istanbul University Faculty of Business Administration, Istanbul.

Özdevecioglu, M., & Doruk, Ç.N. (2009). The effects of work-family and family-work conflicts on employees' job and life satisfaction in organizations, Erciyes University Journal of Faculty of Economics and Administrative Sciences, Vol. 33, pp. 69-99, available at: (accessed 20 April 2023)

Özdevecioğlu, M. & Aktaş, A. (2007). The effect of career commitment, professional commitment and organizational commitment on life satisfaction: the role of work - family conflict, Erciyes University Journal of Faculty of Economics and Administrative Sciences, Vol. 28, (January - June), pp. 1 – 20, available at: (accessed 20 April 2023)

Öztürk, A., Karatepe, O. M. & Okumuş, F. (2021). The effect of servant leadership on hotel employees' behavioral consequences: work engagement versus job satisfaction, International Journal of Hospitality Management Vol. 97, 102994. Pp. 1-11, doi: 10.1016/j.ijhm.2021.102994.

Parasuraman, S. & Simmers, C. A. (2001). Type of employment, work-family conflict and

well-being: a comparative study, Journal of Organizational Behavior, Vol. 22 No. 5, pp. 551-568, doi: 10.1002/job.102.

Pilar de-Luis, Sanchez, A. M. , Perez, M. & M. J. Vela Jimenez. (2004). Work-family conflict in a Soutrhern European country, Journal of Managerial Psychology, Vol. 19 No. 5, pp. 466-489, doi: 10.1108/02683940410543579.

Rupert, P. A., Stevanovic, P., Hartman, E. R. T., Bryant, F. B., & Miller, A. (2012). Predicting work–family conflict and life satisfaction among professional psychologists. Professional Psychology: Research and Practice, Vol. 43 No. 4, pp. 341-348, doi: 10.1037/a0026675.

Rode, J. C., Rehg, M. T., Near, J. P., & Underhill, J. R. (2007). The effect of work/family conflict on intention to quit: The mediating roles of job and life satisfaction, Applied Research in Quality of Life, Vol. 2, pp. 65-82, doi: 10.1007/s11482-007-9030-6.

Rotondo, D. M. U. & Kincaid, J. F. (2008). Conflict, facilitation, and individual coping styles across the work and family domains, Journal of Managerial Psychology, Vol. 23 No. 5, pp. 484-506, doi: 10.1108/02683940810884504.

Sageer, A., Rafat, S. & Agarwal, P. (2012). Identification of variables affecting employee satisfaction and their impact on the organization, IOSR Journal of Businessand Management, Vol. 5 No. 1, pp. 32-39, doi: 10.9790/487X-0513239.

Schieman, S., McBrier, D.B. & Gundy, K.V. (2003). Home-to-work conflict, work qualities, and emotional distress, Sociological Forum, Vol. 18 No. 1, pp. 137-164, doi: 10.1023/A:1022658929709.

Siegel, P.A., Post, C., Brockner, J., Fisherman, A.Y. & Garden, C., (2005). The moderating influence of procedural fairness on the relationship between work-life conflict and organizational commitment, Journal of Applied Psychology, Vol. 90 No. 1, pp. 13–24, doi: 10.1037/0021-9010.90.1.13.

Singh, R. & Nayak, J.K. (2015). Life stressors and compulsive buying behavior among adolescents in India: moderating effect of gender, South Asian Journal of Business Research, Vol. 4 No. 2, pp. 13-20, doi: 10.1108/SAJGBR-08-2014-0054.

Sun, X., Xu, H., Köseoglu, M.A. & Okumuş, F. (2020). How do lifestyle hospitality and tourism entrepreneurs manage their work-life balance? International Journal of Hospitality Management, Vol. 85, 102359, doi: 10.1016/j.ijhm.2019.102359.

Spector, P. (1996). Industrial and Organizational Psychology: Research and Practice. John Wiley and Sons Inc. USA.

Soomro A. A., Breitenecker R. J. & Shah Syed A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction, South Asian Journal of Business Studies, Vol. 7 No.1, pp. 129-146, doi: 10.1108/SAJBS-02-2017-0018.

Sökmen, A. (2003). Food and Beverage Management in Hospitality Industry, Detay Publishing, Ankara.

Taşdelen-Karçkay, A. & Bakalım, O. (2017). The mediating effect of work–life balance on the relationship between work–family conflict and life satisfaction, Australian Journal of Career Development, Vol.26 No.1, pp. 3-13, doi: 10.1177/1038416216682954.

Telman, N. & Ünsal, P. (2004). Employee Satisfaction. Epsilon Publishing House. Istanbul.

Tekingündüz S., Kurtuldu A. & Öksüz S. (2015). The relationships between work-family life conflict, job satisfaction and job stress, Research Journal of Politics, Economics and Management, Vol.3 No.4, pp. 27-42, available at: (accessed 15 April 2023)

Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work-family conflict and strain: A control perspective, Journal of Applied Psychology, Vol. 80 No.1, pp. 6–15, doi: 10.1037/0021-9010.80.1.6.

Thompson, C.A. & Blau, G., (1993). Moving beyond traditional predictors of job involvement: exploring the impact of work-family conflict and overload, Journal of Social Behavior and Personality, Vol. 8, pp. 635–646, available at: (accessed 03 January 2023)

Trachtenberg, V. J., Anderson, A. S., & Sabatelli, M. R. (2009). Work-home conflict and domestic violence: A test of conceptual model, Journal of Family Violence, Vol. 24, pp. 471-483, doi: 10.1007/s10896-009-9246-3.

Turgut, T. (2011). Çalışmaya tutkunluk: iş yükü, esnek çalışma saatleri, yönetici desteği ve iş-aile çatışması ile ilişkileri, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, Vol. 25, No.3-4, pp.155-179, available at: (accessed 14 May 2023)

Turkish Launguage Society (TDK 2023). Work available at (accessed 11 May 2023).

Tümkaya, S., Hamarta, E., Deniz, M. E., Çelik, M. & Aybek, B. (2008). Emotional intelligence humor style and life satisfaction: a research on university lecturers. Turkish Journal of Psychological Counseling and Guidance, Vol. 30 No.3, pp. 1-18, available at: (accessed 10 May 2023)

Türksoy, A. (2007). Food and Beverage Services Management, Turhan Kitabevi, Ankara.

Ünal, B. (2019). Regulatory Role of Work Autonomy in The Relationship Between Work-Family Conflict and Work Passion, Master's Thesis, Hacettepe University, Institute of Social Sciences, Ankara.

Veenhoven, R. (1996). Developments in satisfaction research. Social Indicators Research, No. 37, pp. 1-46, doi: 10.1007/BF00300268.

Wang, Y. & Peng, J. (2017). Work-family conflict and depression in Chinese professional women: the mediating roles of job satisfaction and life satisfaction. International Journal Health Addiction, Vol. 15, pp. 394-406, doi: 10.1007/s11469-017-9736-0.

Wayne, H. Jullie., Musisca, N., & Fleeson, W. (2004). Considering the role of personality in the work family experience: Relationships of the big five to work family conflict and facilitation, Journal of Vocational Behaviour, Vol. 64, pp. 108–130, doi: 10.1016/S0001-8791(03)00035-6.

Weiss, D. J., Dawıs, R. W., England, G. W. & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Quesitionnaire. available at %20Manual%20for%20the%20MN%20Satisfaction%20Questionnaire.pdf (accessed 27 July 2022).

White, M., Hill, S., McGovern, P., Mills, C. & Smeaton, D. (2003). High-performance management practices, working hours and work-life balance, British Journal of Industrial Relations, Vol. 41 No. 2, pp. 175-195, doi: 10.1111/1467-8543.00268.

Wiley, D. L., (1987). The relationship between work/nonwork role conflict and job related outcomes: some unanticpated findings, Journal of Management, Vol. 13, pp. 467–472, doi: 10.1177/014920638701300303.

Yıldırım, F. (1996). The Relationship Between Job Satisfaction and Perceived Role Conflict and Burnout in Bank Employees. Unpublished Master's Thesis, Hacettepe University, Institute of Social Sciences, Ankara.

Yılmaz, G., Keser, A. & Yorgun, S. (2010). A field study to determine the job and life satisfaction of union members working in accommodation businesses, Paradox Journal of Economics, Sociology and Politics, Vol. 6 No. l, pp. 87-107, available at: (accessed 20 April 2023)

Zhao, X & Namasivayam, K. (2012). The relationship of chronic regulatory focus to work family conflict and job satisfaction, International Journal of Hopitality Management, No.31, pp. 458-467, doi: 10.1016/j.ijhm.2011.07.004.



How to Cite

ONUR , N., & DEMİREL , H. (2024). Investigation of Work-Family, Family-Work Conflict, Job Satisfaction and Life Satisfaction of Kitchen Staff According to Some Socio-Demographic Characteristics . Journal of Tourism & Gastronomy Studies, 12(2), 1162–1185.

Most read articles by the same author(s)