Sosyal Zeka ve Stresle Başa Çıkma Tarzı Arasındaki İlişki: Nevşehir Hacı Bektaş Veli Üniversitesi Turizm Rehberliği Öğrencileri Üzerine Bir Araştırma (The Relationship Between Social Intelligence and the Style of Coping with Stress: A Research on Tourism Guidance Students of Nevşehir Hacı Bektaş Veli University)
DOI:
https://doi.org/10.21325/jotags.2020.703Anahtar Kelimeler:
Social intelligence- Coping style with stress- Tourism guidance- NevşehirÖzet
In this study, issues of social intelligence and coping with stress were discussed. Working conditions of the tourist guidance profession, which is known to be labor intensive and where interaction with people is intense, is quite difficult. The tourist guide has to communicate effectively, solve problems and provide satisfaction them both with the group they guide and with other tourism stakeholders. This requires tourist guides to often deal with stressors. Each individual can adopt different approaches to cope with stress. Social intelligence is the ability to understand people and collaborate with them. Social intelligence is thought to be an important tool to overcome stressful situations in the tourist guidance profession. In this context, a study was conducted on 118 students studying at NHBVU Tourism Guidance Department in order to reveal the relationship between social intelligence and coping with stress. As a result of the research, it has been revealed that there are significant relationships between sub-dimensions of social intelligence and styles of coping with stress. It is thought that this study will contribute to the literature to a certain extent, since there is a limited number of studies in the literature that deal with the variables of social intelligence and coping with stress discussed together.
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