Turizm Çalışanlarının Örgütsel Adalet Algısının Örgütsel Bağlılık ve İşgören Performansı Üzerine Etkisi (The Effect of Tourısm Employees' Organizational Justice Perception on Organizational Commitment and Employee Performance)

Abstract

The purpose of this study is to measure the effects of organizational justice perceptions of employees working in the tourism sector on their organizational commitment and performance. In the research, the relational survey model, which is a quantitative research method, was used. The surveys prepared for employees working in the tourism sector in Ankara were sent via e-mail, WhatsApp and Instagram using the convenience sampling method. 412 answered surveys constitute the sample of the research. In the research, surveys including organizational justice perception, organizational commitment and employee performance scale were applied to the sample group. SPSS.27 statistical package program was used to test the hypotheses created for the research. In the research, frequency distributions and averages were examined, and correlation, regression, t-test and anova analyses were performed. According to the analysis, there is a significant and positive relationship between employees' perceptions of organizational justice, organizational commitment and employee performance, and in the regression analysis, it was also found that employees' perceptions of organizational justice; It was determined that it had a 40% impact on their organizational commitment and a 3% impact on their performance.