Exploring the Nexus of Tourism and Technology Acceptance: A Bibliometric Analysis
DOI:
https://doi.org/10.21325/jotags.2024.1367Keywords:
Tourism, Technology acceptance, Bibliometric analysis, BibliometrixAbstract
This article offers a comprehensive bibliometric analysis examining the complex relationship between technological acceptance and tourism. The study examines 313 documents from 183 different sources between 1995 and 2023, with a primary focus on articles (n = 213). Key findings show that this research area first appeared in 1995 and that 856 authors contributed 966 times to its changing environment. Global collaborations are led by China, the USA, and, surprisingly, Malaysia; this highlights the international character of modern research. The selection of essential journals is guided by Bradford's Law, which emphasizes "Sustainability" as a key resource. Lodka's Law highlights the contributions of a small number of extremely productive writers while revealing complex authorship interactions. Information technology and user acceptance are two examples of thematic focal points that are found through word cloud analysis. Global research clusters are identified by Collaboration Network analysis across nations, organizations, and authors. These analyses provide important information for future research orientations, industry, and academia. This research adds to the growing body of knowledge regarding how technology affects travel by offering guidance to academics, industry professionals, and decision-makers on how to navigate this complex intersection.
References
Ali, A., & Frew, A. (2013). Information and Communication Technologies for Sustainable Tourism. Routledge.
Andrés, A. (2009). Measuring Academic Research: How to Undertake A Bibliometric Study. Elsevier.
Aria, M., & Cuccurullo, C. (2017). Bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959-975.
Awan, U., Shamim, S., Khan, Z., Zia, N. U., Shariq, S. M., & Khan, M. N. (2021). Big data analytics capability and decision-making: The role of data-driven insight on circular economy performance. Technological Forecasting and Social Change, 168, 120766. https://doi.org/10.1016/j.techfore.2021.120766
Benckendorff, P. J., Xiang, Z., & Sheldon, P. J. (2019). Tourism Information Technology. Cabi.
Bradford, S. C. (1946). Documentation, Crosby Lockwood, London.
Buhalis, D. (1997). Information technology as a strategic tool for economic, social, cultural and environmental benefits enhancement of tourism at destination regions. Progress in Tourism and Hospitality Research, 3(1), 71-93.
Buhalis, D. (1998). Strategic use of information technologies in the tourism industry. Tourism Management, 19(5), 409-421. https://doi.org/10.1016/S0261-5177(98)00038-7
Buhalis, D. (2000). Tourism and information technologies: Past, present and future. Tourism Recreation Research, 25(1), 41-58.
Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609-623. https://doi.org/10.1016/j.tourman.2008.01.005
Cheong, R. (1995). The virtual threat to travel and tourism. Tourism Management, 16(6), 417-422.
Chiwaridzo, O. T., & Masengu, R. (2023). The impact of social media branding and technology adoption on green tourism: the role of tourist behavior as a mediator in developing countries post-COVID-19—context of Zimbabwe. Future Business Journal, 9(1), 63. https://doi.org/10.1186/s43093-023-00249-6
Chu, R. K., & Choi, T. (2000). An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers. Tourism Management, 21(4), 363-377. https://doi.org/10.1016/S0261-5177(99)00070-9
Clavirate (2024). https://clarivate.com/ (accessed on 03.01.2024).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Dwyer, L. (2015). Globalization of tourism: Drivers and outcomes. Tourism Recreation Research, 40(3), 326-339. https://doi.org/10.1080/02508281.2015.1075723
Ezzaouia, I., & Bulchand-Gidumal, J. (2020). Factors influencing the adoption of information technology in the hotel industry. An analysis in a developing country. Tourism Management Perspectives, 34, 100675. https://doi.org/10.1016/j.tmp.2020.100675
Farooq, R. (2023). Knowledge management and performance: a bibliometric analysis based on Scopus and WOS data (1988–2021). Journal of Knowledge Management, 27(7), 1948-1991. https://doi.org/10.1108/JKM-06-2022-0443
Gans, J. S., & Stern, S. (2003). The product market and the market for “ideas”: commercialization strategies for technology entrepreneurs. Research Policy, 32(2), 333-350.
Gholamhosseinzadeh, M. S., Chapuis, J. M., & Lehu, J. M. (2023). Tourism netnography: How travel bloggers influence destination image. Tourism Recreation Research, 48(2), 188-204. https://doi.org/10.1080/02508281.2021.1911274
Gretzel, U., Law, R., & Fuchs, M. (2010). Information and Communication Technologies in Tourism 2010. Wien-New York: Springer.
Hasni, M. J. S., Farah, M. F., & Adeel, I. (2021). The technology acceptance model revisited: empirical evidence from the tourism industry in Pakistan. Journal of Tourism Futures.
Huang, Y. C., Chang, L. L., Yu, C. P., & Chen, J. (2019). Examining an extended technology acceptance model with experience construct on hotel consumers’ adoption of mobile applications. Journal of Hospitality Marketing & Management, 28(8), 957-980. https://doi.org/10.1080/19368623.2019.1580172
Huang, C. D., Goo, J., Nam, K., & Yoo, C. W. (2017). Smart tourism technologies in travel planning: The role of exploration and exploitation. Information & Management, 54(6), 757-770. https://doi.org/10.1016/j.im.2016.11.010
Jamaluddin, Z., & Rahmat, A. K. (2022). Artificial Intelligence Technology in Travel, Tourism and Hospitality: Current and Future Developments. In Technology Application in Aviation, Tourism and Hospitality: Recent Developments and Emerging Issues (pp. 169-177). Singapore: Springer Nature Singapore.
Kalıpçı, M. B., & Şimşek, E. K. (2023). Sustainable Development, Hotels, and Tourism with the perspective of RCN Theory: A Bibliometric Analysis with VOSViewer and Implications for a Future Research Agenda. Present Environment & Sustainable Development, 17(1), 303-320.
Kaushik, A. K., Agrawal, A. K., & Rahman, Z. (2015). Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents. Tourism Management Perspectives, 16, 278-289. https://doi.org/10.1016/j.tmp.2015.09.002
Krauskopf, E. (2018). A bibiliometric analysis of the Journal of Infection and Public Health: 2008–2016. Journal of Iinfection and Public Health, 11(2), 224-229.
Neuhofer, B., Buhalis, D., & Ladkin, A. (2012). Conceptualising technology enhanced destination experiences. Journal of Destination Marketing & Management, 1(1-2), 36-46. https://doi.org/10.1016/j.jdmm.2012.08.001
Öztürk, N., & Kurutkan, M. N. (2020). Kalite yönetiminin bibliyometrik analiz yöntemi ile incelenmesi. Journal of Innovative Healthcare Practices, 1(1), 1-13.
Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology & Tourism, 22(3), 455-476.
Rajapaksha, A., & Jayasuriya, N. (2020). Smart airport: A review on future of the airport operation. Global Journal of Management and Business Research, 20(3), 25-34.
Siamagka, N. T., Christodoulides, G., Michaelidou, N., & Valvi, A. (2015). Determinants of social media adoption by B2B organizations. Industrial Marketing Management, 51, 89-99. https://doi.org/10.1016/j.indmarman.2015.05.005
Şimşek, E. K. (2022). Program Geliştirme ve Turizm Kavramları Üzerine Bibliyometrik Bir Çalışma. Hüseyin Keleş (Ed.), Turizm Sektöründe Güncel Konu ve Yaklaşımlar, (s. 157-168) içinde, Eğitim Yayınevi.
Şimşek, E. K., & Kalıpçı, M. B. (2023). A bibliometric study on higher tourism education and curriculum. Journal of Hospitality, Leisure, Sport & Tourism Education, 33, 100442.
Tonta, Y., & Al, U. (2008). Türkçe makalelerin dergilere dağılımı ve Bradford Yasası. Bilgi Dünyası, 9(1), 41-66.
Ukpabi, D. C., & Karjaluoto, H. (2017). Consumers’ acceptance of information and communications technology in tourism: A review. Telematics and Informatics, 34(5), 618-644. https://doi.org/10.1016/j.tele.2016.12.002
Xiang, Z., Magnini, V. P., & Fesenmaier, D. R. (2015). Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet. Journal of Retailing and Consumer Services, 22, 244-249. https://doi.org/10.1016/j.jretconser.2014.08.005
Yang, K. C. (2005). Exploring factors affecting the adoption of mobile commerce in Singapore. Telematics and Informatics, 22(3), 257-277.
Yen, D. C., Wu, C. S., Cheng, F. F., & Huang, Y. W. (2010). Determinants of users’ intention to adopt wireless technology: An empirical study by integrating TTF with TAM. Computers in Human Behavior, 26(5), 906-915. https://doi.org/10.1016/j.chb.2010.02.005
Zupic, I., & Čater, T. (2015). Bibliometric methods in management and organization. Organizational Research Methods, 18(3), 429- 472.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Journal of Tourism & Gastronomy Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.