Akıllı Turizm Üzerine Bibliyometrik Bir Literatür Taraması (A Bibliometric Literature Review on Smart Tourism)
DOI:
https://doi.org/10.21325/jotags.2020.740Keywords:
Smart tourism, Literature review, Bibliometric analysisAbstract
The tourism sector stands out as one of the sectors that benefit most from the technological developments in the modern age. Smart tourism can be considered as a system that emerged with this technology-oriented process. The aim of this study is to compile and discuss the current literature on smart tourism as a current topic, to better understand the development in this field and to develop suggestions for future studies. In the study, bibliometric analysis of smart tourism literature was applied. As a result of the analysis of 143 articles published in Web of Science and Scopus databases until 2020, it was explored that there was an increase in studies on smart tourism after 2015, the most articles were published in the journal of “Sustainability” and empirical research types were used in most of the articles. However, some researchers emerge as the lead authors in the field, because of their conceptual contributions. The vast majority of the studies were carried out by co-authors. South Korea has been the country that produced the most articles on smart tourism. Additionally, it was evaluated that the studies mostly focused on the technological infrastructure of smart tourism. It has been observed that there are very few studies on social, cultural and physical environment issues.
References
Boes, K., Buhalis, D., & Inversini, A. (2016). Smart tourism destinations: Ecosystems for tourism destination competitiveness. International Journal of Tourism Cities, 2(2), 108-124.
Borsekova, K., Vanova, A., & Vitalisova, K. (2017). Smart specialization for smart spatial development: Innovative strategies for building competitive advantages in tourism in Slovakia. Socio-Economic Planning Sciences, 58, 39-50.
Böyükyılmaz, S., & Oktay, K. (2020). Social Sciences Citation Index (SSCI) kapsamında taranan turizm alanı ile ilgili makaleler üzerine bibliyometrik analiz. Journal of Tourism and Gastronomy Studies, 8(2), 1362-1380.
Buhalis, D. (2000). Marketing the competitive destination of the future. Tourism Management, 21(1), 97-116.
Buhalis, D., & Amaranggana, A. (2014). Smart tourism destinations. In. Z. Xiang & I. Tussyadiah (Eds.). Information and communication technologies in tourism 2014 (ss. 553-564). Dublin: Springer.
Buhalis, D., & Amaranggana, A. (2015). Smart tourism destinations enhancing tourism experience through personalisation of services. In. I. Tussyadiah & A. Inversini (Eds.). Information and communication technologies in tourism 2015 (ss. 377-389). Switzerland: Springer.
Buonincontri, P., & Micera, R. (2016). The experience co-creation in smart tourism destinations: A multiple case analysis of European destinations. Information Technology & Tourism, 16, 285-315.
Chen, X., Cheah, S., & Shen, A. (2019). Empirical study on behavioral intentions of short-term rental tenants-the moderating role of past experience. Sustainability, 11, 3404.
Choe, Y., & Fesenmaier, D.R. (2017). The quantified traveler: Implications for smart tourism development. İç. Z. Xiang & D.R. Fesenmaier (Eds.). Analytics in smart tourism design - concepts and methods (ss. 65-80). Switzerland: Springer.
Chung, N., Lee, H., Lee, S.J., & Koo, C. (2015). The influence of tourism website on tourists’ behavior to determine destination selection: A case study of creative economy in Korea. Technological Forecasting & Social Change, 96, 130-143.
Dorcic, J., Komsic, J., & Markovic, S. (2019). Mobile technologies and applications towards smart tourism – state of the art. Tourism Review, 74(1), 82-103.
Ellegaard, O., & Wallin, J.A. (2015). The bibliometric analysis of scholarly production: How great is the impact?. Scientometrics, 105, 1809-1831.
Encalada, L., Boavida-Portugal, I., Cardoso Ferreira, C., & Rocha, J. (2017). Identifying tourist places of interest based on digital imprints: Towards a sustainable smart city. Sustainability, 9, 2317.
Ercan, F. (2020). Türkiye’deki gastronomi turizmi konulu makalelerin bibliyometrik analizi. Journal of Tourism and Gastronomy Studies, 8(2), 1058-1075.
Gretzel, U. (2011). Intelligent systems in tourism: A social science perspective. Annals of Tourism Research, 38(3), 757-779.
Gretzel, U., Koo, C., Sigala, M., & Xiang, Z. (2015a). Special issue on smart tourism: Convergence of information technologies, experiences, and theories. Electronic Markets, 25(3), 175-177.
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015b). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179-188.
Gu, Y. (2004). Global knowledge management research: A bibliometric analysis. Scientometrics, 61(2), 171-190.
Hall, C.M. (2011). Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism. Tourism Management, 32, 16-27.
Jasrotia, A., & Gangotia, A. (2018). Smart cities to smart tourism destinations: A review paper. Journal of Tourism Intelligence and Smartness, 1(1), 47-56.
Johnson, A-G., & Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600-623.
Jovicic, D.Z. (2019). From the traditional understanding of tourism destination to the smart tourism destination. Current Issues in Tourism, 22(3), 276-282.
Kabadayi, S., Ali, F., Choi, H., Joosten, H., & Lu, C. (2019). Smart service experience in hospitality and tourism services: A conceptualization and future research agenda. Journal of Service Management, 30(3), 326-348.
Kontogianni, A., & Alepis, E. (2020). Smart tourism: State of the art and literature review for the last six years. Array, 6, 100020.
Koo, C., Gretzel, U., Hunter, W.C., & Chung, N. (2015). The role of IT in tourism. Asia Pacific Journal of Information Systems, 25(1), 99-104.
Koo, C., Park, J., & Lee, J.N. (2017). Smart tourism: Traveler, business, and organizational perspectives. Information & Management, 54, 683-686.
Köseoglu, M.A., Rahimi, R., Okumus, F., & Liu, J. (2016). Bibliometric studies in tourism. Annals of Tourism Research, 61, 180-198.
Kumar, A., Paul, J., & Unnithan, A.B. (2020). ‘Masstige’ marketing: A review, synthesis and research agenda. Journal of Business Research, 113, 384-398.
La Rocca, A. (2014). The role of tourism in planning the smart city. Journal of Land Use, Mobility and Environment, 7(3), 269-284.
Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293-300.
Lopes, P., Almeida, L., Pinto, J., de Jesus, J., Fernandes, D., Vieira, I., & Gama, R. (2019). Open tourist information system: A platform for touristic information management and outreach. Information Technology & Tourism, 21, 577-593.
Mandić, A., & Praničević, D.G. (2019). Progress on the role of ICTs in establishing destination appeal- Implications for smart tourism destination development. Journal of Hospitality and Tourism Technology, 10(4), 791-813.
Mehraliyev, F., Choi, Y., & Köseoglu, M.A. (2019). Progress on smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 522-538.
Moed, H.F., Luwel, M., & Nederhof, A.J. (2002). Towards research performance in the humanities. Library Trends, 50(3), 498-520.
Nam, T., & Pardo, T.A. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. The Proceedings of the 12th Annual International Conference on Digital Government Research, ss. 282-291.
Navío-Marco, J., Ruiz-Gómez, L.M., & Sevilla-Sevilla, C. (2018). Progress in information technology and tourism management: 30 years on and 20 years after the internet – revisiting Buhalis & Law’s landmark study about eTourism. Tourism Management, 69, 460-470.
Neuhofer, B., Buhalis, D., & Ladkin, A. (2012). Conceptualising technology enhanced destination experiences. Journal of Destination Marketing & Management, 1(1), 36-46.
Palmatier, R.W., Houston, M.B., & Hulland, J. (2018). Review articles: Purpose, process, and structure. Journal of Academy of Marketing Science, 46, 1-5.
Paul, J., & Criado, A.R. (2020). The art of writing literature review: What do we know and what do we need to know?. International Business Review, 29, 101717.
Pickering, C., & Byrne, J. (2014). The benefits of publishing systematic quantitative literature reviews for PhD candidates and other early-career researchers. Higher Education Research & Development, 33(3), 534-548.
Shafiee, S., Ghatari, A.R., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287-300.
Sigala, M. (2018). New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories. Tourism Management Perspectives, 25, 151-155.
Stankov, U., & Filimonau, V. (2019). Reviving calm technology in the e-tourism context. The Service Industries Journal, 39(5-6), 343-360.
Topsakal, Y., Bahar, M., & Yüzbaşıoğlu, N. (2020). Review of smart tourism literature by bibliometric and visualization analysis. Journal of Tourism Intelligence and Smartness, 3(1), 1-15.
Vargas-Sánchez, A., & Saltos, A.E. (2019). Smartness and social networks as shapers of the tourism industry - What is being done in Academia in this intersection? Worldwide Hospitality and Tourism Themes, 11(6), 748-759.
Wang, D., Li, X., & Li, Y. (2013). China’s ‘smart tourism destination’ initiative: A taste of the service-dominant logic. Journal of Destination Marketing & Management, 2(2), 59-61.
Wang, X., Li, X., Zhen, F., & Zhang, J.H. (2016). How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach. Tourism Management, 54, 309-320.
Webster, J., & Watson, R.T. (2002). Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly, 26(2), xiii–xxiii.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Journal of Tourism & Gastronomy Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
