Development of Studies on Tourism Guidance and Technology from Past to Present: A Bibliometric Analysis with Visual Mapping Technique
DOI:
https://doi.org/10.21325/jotags.2022.1119Keywords:
Tourism guidance, Technology, Visual mapping technique, Bibliometric analysis, VOSviewerAbstract
The current study aims to identify international publications on tourism guidance and technology from the past to the present, examine them with various parameters, and reveal their bibliometric profile. For this purpose, the Scopus database was scanned using the title, abstract, and keywords tabs on 5 October 2022. Scanning keywords were “tourism guidance,” “tourism guiding,” “tourist guide,” “tour guide,” and “technology.” The VOSviewer software program was used for the bibliometric analysis of the scientific publications and the visual demonstration of the results. After scanning, 332 scientific publications were reached, usually written as conference papers in English. Although most publications were from China, Lancaster University appeared as the most productive institution. Most publications on tourism guidance and technology were in the computer, engineering, and social sciences fields. The word “augmented reality” emerged as the most frequently used keyword with the highest correlational strength. The most collaborative and strongly connected author on tourism guidance and technology was “Kim, S.” while the most cited author was “Cheverst, K.” with 820 citations. England was the most collaborative, strongly connected, and cited country, with 1430 citations. These results will probably be able to reveal the development process of the relevant subject in detail.
References
Al-Wazzan, A., Al-Farhan, R., Al-Ali, F. & El-Abd, M. (2016). Tour-guide robot [Conference presentation]. 2016 International Conference on Industrial Informatics and Computer Systems, Sharjah, United Arab Emirates.
Bederson, B. B. (1995, May). Audio augmented reality: A prototype automated tour guide [Conference presentation]. Conference Companion on Human Factors in Computing Systems, Boston, Massachusetts, USA.
Bilgili, B. (2021). Turist rehberlerinin turizmde dijital dönüşüme yönelik tutumları üzerinde mesleki kaygılarının etkisi. International Journal of Commerce, Industry and Entrepreneurship Studies, 1(2), 15-31.
Buhalis, D. & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the internet-The state of etourism research. Tourism Management, 29(4), 609-623.
Çakmak, T. F. & Demirkol, Ş. (2017). Teknolojik gelişmelerin turist rehberliği mesleğine etkileri üzerine bir SWOT analizi. Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(İktisat Özel Sayısı), 221-235.
Chestworth, D. (2018). Industry 4.0 techniques as a maintenance strategy. Maintenance Strategies in Industry, 1-8.
De Kervenoael, R., Hasan, R., Schwob, A. & Goh, E. (2020). Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots. Tourism Management, 78, 1-15.
Diodato, V. (2012). Dictionary of Bibliometrics. New York: Routledge.
Düzgün, E. (2022). Turist rehberlerinin dijital turizmdeki gelişmelere bakışı. Turizm Akademik Dergisi, 9(2), 193-208.
Ellegaard, O. & Wallin, J.A. (2015). The bibliometric analysis of scholarly production: How great is the impact? Scientometrics, 105(3), 1809-1831.
Ercan, F. (2022). Teknolojinin turist rehberliği üzerine etkilerini konu alan ulusal makalelerin meta-sentez tekniği ile incelenmesi. Turizm Akademik Dergisi, 9(2), 137-155.
Eser, S., Çakıcı, C., Babat, D. & Kızılırmak, İ. (2019). Turlarda teknoloji kullanımı: Turistler ve turist rehberleri gözüyle bir değerlendirme. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 22(41), 465-480.
Gökdemir, S., & Göç, A.C. (2021). Türkiye'de turist rehberliği alanında yapılan teknoloji konulu çalışmaların bibliyometrik analiz ile belirlenmesi. Sivas İnterdisipliner Turizm Araştırmaları Dergisi, 4(1), 35-49.
Hall, C. M. (2011). Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism. Tourism Management, 32(1), 16-27.
Harpe, M. D. L. & Sevenhuysen, K. (2018). The experience of the tourist in a technologically-driven age: A continuum between the tourist guide and technology. Journal of Tourismology, 4(2), 129-142.
Kara, D., Kurt Yılmaz, B. & Güler, M. E. (2022). Turist rehberlerinin teknoloji kullanımına yönelik algıların belirlenmesi üzerine nitel bir araştırma. Journal of Yasar University, 17(66), 517-537.
Kenteris, M., Gavalas, D. & Economou, D. (2009). An innovative mobile electronic tourist guide applications. Personal and Ubiquitous Computing, 13(2), 103-118.
Kim, H. S. (2015). Design of tour guide system using Bluetooth 4.0 and Wi-Fi sensor technology. Journal of the Korea Academia-Industrial cooperation society, 16(10), 6888-6894.
Kırıcı Tekeli, E. & Tabak, G. (2021). Dijitalleşmenin profesyonel turist rehberliği mesleğine etkilerinin SWOT analizi ile değerlendirilmesi [Konferans Sunumu]. IV. Ulusal Turist Rehberliği Kongresi, Mersin, Türkiye.
Kırıcı Tekeli, E., Kemer, E. & Kasap, G. (2021). Turist rehberleri robot rehberler hakkında ne düşünüyor? Fenomenolojik bir araştırma. Turist Rehberliği Nitel Araştırmalar Dergisi, 2(2), 107-129.
Kourouthanassis, P., Boletsis, C., Bardaki, C. & Chasanidou, D. (2015). Tourists responses to mobile augmented reality travel guides: The role of emotions on adoption behavior. Pervasive and Mobile Computing, 18, 71-87.
Lai, I. K. W. (2013). Traveler acceptance of an app-based mobile tour guide. Journal of Hospitality & Tourism Research, 20(10), 1-32.
Lawani, S. M. (1981). Bibliometrics: Its theoretical foundations, methods and applications. Libri, 31(1), 294- 315.
Lee, S.J., Lim, J., Tewolde, G. & Kwon, J. (2014, June). Autonomous tour guide robot by using ultrasonic range sensors and QR code recognition in indoor environment [Conference presentation]. IEEE International Conference on Electro/Information Technology, Milwaukee, WI, USA.
Li, S., Duan, X., Bai, Y. & Yun, C. (2015, June). Development and application of intelligent tour guide system in mobile terminal [Conference presentation]. 2015 Seventh International Conference on Measuring Technology and Mechatronics Automation, Nanchang, China.
Liu, X., Zhan, F. B., Hong, S., Niu, B. & Liu, Y. (2013). Repliesto comments on a bibliometric study of earthquake research 1900-2010. Scientometrics, 96(3), 933-936.
López-Bonilla, J. M. & López-Bonilla, L. M. (2021). Leading disciplines in tourism and hospitality research: A bibliometric analysis in Spain. Current Issues in Tourism, 24(13), 1880-1896.
Miguéns, J., Baggio, R. & Costa, C. (2008). Social media and tourism destinations: TripAdvisor case study. Advances in Tourism Research, 26(28), 1-6.
Özalkan, S., Özkurt, D. Ş. & Yazıcı Ayyıldız, A. (2022). Turist rehberleri bakış açısıyla dijitalleşme ve robot rehberler. Journal of Tourism and Gastronomy Studies, 10(2), 1415-1435.
Özekici, Y. K. & Kızılcık, O. (2022). Turistlerin artırılmış gerçekliğe dayalı tur rehberi uygulamalarını kabul etme eğilimlerinin incelenmesi üzerine bir araştırma. Journal of Tourism and Gastronomy Studies, 10(2), 979-998.
Pai, N. S., Kuang, H. J., Chang, T. Y., Kuo, Y. C. & Lai, C. Y. (2014). Implementation of a tour guide robot system using RFID technology and viterbi algorithm-based HMM for speech recognition. Mathematical Problems in Engineering, 2014, 1-7.
Patel, K. (2013). Incremental journey for world wide web: Introduced with web 1.0 to recent web 5.0–a survey paper. International Journal of Advanced Research in Computer Science and Software Engineering, 3(10), 410-417.
Prisma Flow Diagram (2020). PRISMA 2020 flow diagram for new systematic reviews which included searches of databases and registers only. https://prisma-statement.org/prismastatement/flowdiagram.aspx [Erişim Tarihi: 10.12.2022].
Pritchard, A. (1969). Statistical bibliography or bibliometrics. Journal of Documentation, 25(4), 348-349.
Quinn, B. & Ryan, T. (2016). Tour guides and the mediation of difficult memories: The case of Dublin Castle, Ireland. Current Issues in Tourism, 19(4), 322- 337.
Rüßmann, M., Lorenz, M., Gerbert, P., Waldner, M., Justus, J., Engel, P. & Harnisch, M. (2015). Industry 4.0: The future of productivity and growth in manufacturing industries. Boston Consulting Group, 9(1), 54-89.
Şalk, S. & Köroğlu, Ö. (2020) Turist rehberlerinin artırılmış gerçeklik uygulamalarına yönelik algılarının belirlenmesi. Journal of Yasar University, 15(58), 313-328.
Scopus (2022). What is Scopus. https://www.elsevier.com/solutions/scopus?dgcid=RN_AGCM_Sourced_300005030 [Erişim Tarihi: 20.10.2022].
Sotohy, H. T. (2020). New trends in tour guiding, the guide faces technology “applied study to selected sites in Egypt”. Journal of Association of Arab Universities for Tourism and Hospitality, 19(3), 35-47.
Souffrıau, W., Vansteenwegen, P., Vertommen, J., Berghe, G. & Oudheusden, D. (2008). A personalized tourist trip design algorithm for mobile tourist guides. Applied Artificial Intelligence, 22(10), 964–985.
Srivastava, S. K. (2015). Industry 4.0. Invited Paper for Souvenir, BHU Engineer’s Alumni, Lucknow, 23-24.
Tekeli, M., Kırıcı Tekeli, E. & Kemer, E. (2022). Turizm ve hizmet robotları: Görsel haritalama tekniği ile bibliyometrik bir analiz. Journal of New Tourism Trends, 3(1), 22-38.
Turizm Rehberliği Meslek Kanunu (2012). Turist rehberliği hizmeti. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.mevzuat.gov.tr/MevzuatMetin/1.5.6326.pdf [Erişim Tarihi: 01.11.2022].
Türk Dil Kurumu (2022). Teknoloji. https://sozluk.gov.tr/ [Erişim Tarihi: 01.11.2022].
Van Eck, N. J. & Waltman, L. (2017). Citation-based clustering of publications using CitNet Explorer and VOSviewer. Scientometrics, 111(2), 1053-1070.
Van Eck, N. J. & Waltman, L. (2020). VOSviewer manual. Leiden: Universiteit Leiden.
Vansteenwegen, P. & Van Oudheusden, D. (2007). The mobile tourist guide: An OR opportunity. OR Insight, 20(3), 21-27.
Wijesuriya, M. U. E., Mendis, S. U., Bandara, B. E. S., Mahawattage, K. P., Walgampaya, N. & De Silva, D. (2013). Interactive Mobile Based Tour Guide [Conference presentation]. SAITM Research Symposium on Engineering Advancements, Sri Linka.
Yıldız, S. (2018). Turist rehberliği mesleğinde robot rehberlerin yükselişi. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 10(23), 164-177.
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Journal of Tourism & Gastronomy Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
